Live chat is not available

Hi. Why is your live chat unavailable during business hours? I also don’t get an email response from you.

This is a “community” forum and rarely visited by Wyze employees. So I don’t know the answer to your questions but you can try telephone support.

Customer Support (206) 339-9646 Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT]