Things changed in January 2022, if you do not have at least cam plus lite you will not get any 12 second video clips on your events page (Cloud recordings), just a thumbnail photo. I do not have a V2 cam just WCO cams and three V3 cams. I assume you can record to an SD card in the V2 and also view the playback. Do you have a SD card in the cam? Can you open it to live view and then go to playback and see the recording on the SD card?
SEE Here: