Important message for people using device operating systems (OS) lower than Android 7.0 and iOS 12.0:

Well, one of the main changes is that the Wyze Video Doorbell is moving to a more stable call/streaming method. The older OS versions cannot support it so that entire highly requested product wouldn’t work anymore. We don’t make this decision lightly and understand that it impacts folks and we apologize for that.

I’ll bring up the APK idea but I can’t promise we’ll do that. I forget all of the discussion, but we’ve had it before and there were strong reasons to not make those publicly available. I’ll see if I can at least get one of the most recent version before the OS compatibility is changed.

We aren’t trying to trap people into purchasing new phones, we promise. There’s a reason that we held onto this compatibility though it did cause some complications on our end to do it for a long time. But when we finally had to admit that we couldn’t get the doorbell change to work on those older OS, we had to move forward with this.

The current app will continue to work but you won’t be able to update it to the newer versions if you have an OS below the cutoff. So the basic camera streaming is good to go. :slight_smile:

5 Likes