Thanks for sharing your experience. I resolved my problem by deleting the Hub from the Wyze app and reinstalling it a total of three times. Each time, the app did not recognize the Hub until the 3rd or 4th try. So, in total, I spent about 3 hours of trial-and-error until it worked.
Now that it’s running, I’ve been testing it and discovered a few things I dislike:
1 - Unit will arm even if a door is OPEN. So you could leave your house with a door open by accident and not know it. So much for security.
2 - When set to arm with no PIN, the system will also disarm with no PIN (if no alarm even has intervened). This is simply unsafe and should not be possible, especially given #1 above.
3 - When arming, the hub beeps incessantly and there is no way to turn it off (as far as I can tell). This may be fine for Away mode but makes no sense for Home mode because the beeping will disturb someone on a call or who is sleeping.
Support is researching whether #1 and #2 are “features” or things that should be corrected. For me, these items may be dealbreakers, so I may not be long for the world of Wyze home security.