Okay. I just got my Home Monitoring kit today and installed it. Easy to install. The longest thing to do was decide where I wanted the motion sensor. Great job Wyze on the hardware!
I am VERY VERY disappointed with the software implementation!!! I had to turn off all notifications from it because it was driving me CRAZY!! Even in disarmed mode you get a notification when someone is in your living room, then when it is clear. Then when someone goes outside from one door then the other door then they came back in and I AM SO TIRED OF NOTIFICATIONS and I have only had it on for 3 hours!
This has GOT TO BE IMPROVED!!! I pictured this awesome controllable interface where you could have a ton of settings for each mode. Oh, you say you want it disarmed?? No problem! You can turn just the notification for the outside on then. Cool, huh? Wrong. There are no settings to do that. Oh, you say you want to be able to turn on the indoor camera when you set it to away mode and you want to be able to turn on the motion sensor and the door sensors? Wouldn’t that be great!! YES, it would.
But, not it isn’t.
There are very few things you can configure. I even called in to see if there was something I was missing. Some hidden feature set just waiting to be explored! But alas, no. The person could not help me do it. He tried. But it just isn’t there. Right now, I have ALL MY NOTIFICATIONS TURNED OFF for everything. Which makes my existing camera 100% worthless. I am not happy with this purchase at all.
I just don’t understand why the hardware is so good (when we have been waiting on the hardware) and the software (which has been available to be worked on whenever you want to work on it) is so unintuitive. Fire the scrum manager!
Okay, now for the perfect world I envision(ed) with this technology. Let’s say you are about to be late for work and you have your car keys and your lunch. Your hands are full and your kids are finally grabbing their backpacks to head out the door. Oh! You forgot your wallet! You run back in to get it while yelling for your kids to get in the car so you all won’t be late for work. You know what I’m talking about, don’t you?? This is me. This is you. We are CRAZY when we are leaving the house. But wait, we want to arm the system before we leave. Just in case. Well, let me see, I need to turn on my notifications first, so there’s that. Now, I need to turn on that indoor camera because my wife is creeped out by it being on when we are home. Now, I need to make sure all the sensors are active and the doors are closed. Okay. Whew. Almost there. I know! I’ll arm it now. This is horrible! Most of this should be set by setting your preferences for each mode. Hit one button and your done!
But wait! There’s more! Let’s go really way out there. Let’s use our amazing thinking caps!I think it would be amazing to be able to say “Alexa, I’m leaving.” And the system arms itself to the mode you have selected for phrase. It sets all your prefs into place and you are flying out the door with enough time to stop at Starbucks (better mobile order!) and get a drink! Sweet Fancy Moses!
Now, you arrive back home in the evening after a long day at work (the coffee has worn off). You walk in the door and you say, “Alexa, I’m home. Safe word is pajamas.” And, tadaaaaa! Alexa changes your settings to home and you are all ready to get in those pajamas and relaaaaaaxxxxxxx. . . Zzzzzzzzz.
Sounds great doesn’t it??!! Smile and wave, boys. Yes it does. That would be great. But it isn’t in there yet. Maybe one day.
So, wrapping up. Can we PLEASE get something happening with the software interface that makes this thing usable?? I am so disappointed with this. I am already regretting my purchase. Very sad, indeed.
Disappointed Dave (NOT a CIA agent)