Half of Video Stream is Black

I’ve had my camera for 3 years now with no issues, but all of a sudden yesterday half of the stream is just a black screen. Anybody else experience this or know how to fix it? I’ve tried removing the device from the app and re-adding it as well as restarting and resetting it but no luck. Not sure if it’s a fixable software issue or if the inside of the camera is actually broken.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.