I emailed the security@wyze.com and received an automated reply that states…
“This email address is not monitored”
So, do they no longer provide security support? We suspect a specific individual has been logging in to my parent’s camera to listen in on family discussions. There are upcoming legal proceedings against this individual and any evidence we can gather off this behavior will likely be helpful. The camera has recently been unplugged so they can’t access it any longer but we’re avoiding updating password or changing any other settings to avoid “tampering” with logged data.