Hi, folks!
We’ll be giving a full update at the end of the week but we’re waiting for a bit more information first. There was a last minute complication in the approval process and we’re looking into it.
Hi, folks!
We’ll be giving a full update at the end of the week but we’re waiting for a bit more information first. There was a last minute complication in the approval process and we’re looking into it.
Great thanks for the update
Thank you, very anxious
+1 for appreciating the update. Been watching Google development casually and now that it’s coming, I have two new wyzecams. I would have done so sooner if it had it already built in.
Great @WyzeGwendolyn
So can we expect the app update on WYZE APP or GOOGLE HOME APP??
Could you please update the date if possible cant wait anymore to see this added.
Google Home Update time:
So I have some bad news and some better news.
Let’s start with the bad news first.
The Google Home Integration is not ready and we will need a little longer to get it ready. We have encounter some difficulty in securing the video only version despite the beta working properly. Most of the problems are coming from the audio part that does not work for the moment. We are coming to the conclusion that a fix is not going to be easy to achieve in the short term and this is not acceptable. So what we did during that time is try something radically different. We created a totally new version that does not use the HLS protocol but instead use MPEG-DASH. The new estimate is about end of the month for general release.
So what is the better news?
Switching to MPEG-DASH showed that the stream is stable even with the audio! So that is a great improvement/ You will also a light improvement in latency. But not everything is going great just yet. We still have one audio issue: the audio is choppy. It cuts and get slightly out of sync. We are of course investigating it but this is a more reachable goal and we are maintaining the pressure.
We have one action that will be impacting all of you that are registered for beta testing on Google Home. As we speak, the engineering team is switching everybody from HLS with no audio to MPEG-DASH WITH (choppy) audio. Please continue testing and report any issue.
The current plan is to troubleshoot the audio as much as possible between now and Sunday evening. If we don’t have a nice continuous sound at that point, I will ask the engineering team to cut down the sound and ask Google to continue the validation without the audio.
No worries. Thanks for the update! Now go get some sleep. Less latency is worth the wait.
Thanks for all the transparency much appreciated!
Thanks for the update! Will this affect the RTSP integration?
Nope. RTSP and Google Home Integration are completely independent.
Ok. I recall someone mentioning the separate firmware with RTSP would also have support for Google Assistant. I wasn’t sure if changing from HLS to dash would affect it or not.
What a disaster hey? Time to toss this thing out and get something from a reputable brand who can deliver on their promised deliverables and deadlines
You bet I did. I’ve been following this thread for 5 months. Excuse after excuse after excuse. People here act like fanboys. This is a consumer product, which needs to be held to certain standards. They aren’t meeting their promises.
[MOD EDIT: Post edited to better conform to community guidelines.]
Not a fan boy. Not even a boy. You are way off with narrow assumptions. Whatever.
So in the meantime, could we add more people to Beta Tester Group for Google home/Assistant?
We can try. DM me the identifier of your google home account. Because I don’t know how many people would DM me and for the moment I rather spend my time on getting Google Home Integration out for the camera and for another device, I can’t promise how fast I can actually do the invites.
Please elaborate the standards we are not withholding. I would like to know which software company or brand you are referring to.
I’ve been working with a lot of “reputable” companies, It is exactly the same at Wyze. Ask any of the PMs at Wyze and you will see that I’m stickler for the dates but when it’s not ready, it’s not ready.
The difference with Wyze and a lot of “reputable” software company is that we are trying to be more transparent and are more willing to communicate when something is not going as planned versus not saying anything about roadmap and then dropping a feature when no one is expecting it.
The other thing is, anyone versed in project management would tell you that out of timeline, quality and scope, you can control only 2 of the 3. The quality is not negotiable, it has to be high quality (no release with choppy audio), no scope change (has to work with Google Home on Hub and Chromecast) so we have only one dimension to adjust: time.
Like transparency! Keep going.
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