Free or not free?

[Customer]

Yes your question was answered by me, and yes their statement is true. Please read it again. The 1.7 million and the “legacy users” are one and the same set of people. They explained to you that these are the ones “on Person Detection”, you see? They (you by paying) are keeping it free for the remaining portion of the original 1.7 million customers who are all currently entitled to free PD and who decline to contribute. You’re welcome.

@UserCustomerGwen

11. Just to confirm: Only the 1.3 million users who got that email will have free Person Detection? What about the people who are just buying Wyze products now?

A. People that made accounts before November 26th will have this option. That group is larger than the number of people that received the newsletter. Newer folks can purchase Cam Plus.