Floodlight pro cam repeatedly loses access to microSD

Cameras
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1

Have formatted the microSD, and also ejected/reinserted and restarted the camera on multiple occasions. Each time the camera would recognize the microSD for a while (days to a couple weeks) before it no longer recognizes that’s there’s a card inserted and stops recording. Anyone have a fix? A pain since I have to get up on a ladder every time I need to reset the card, and of course not having a recording when you expect one is irritating at best. Thanks in advance!

2

Have you tried another SD card?

3

Yeah, just bought a new 128gb sandisk, reformatted it in exFAT, and still no microSD card detection even after a device restart.

4

Other than making sure you have the latest firmware and app, I can’t think of any other reason. I have the floodlight pro and don’t a problem with its SD card.

How do you know it no longer recognizes the SD card? Do you get an error message?

Edit - I should add that my floodlight pro is installed under the eaves. Is it possible that moisture got into the SD card housing?

5

Mine is under the eaves as well with a generous amount of space so I don’t believe moisture to be the issue… I’ll have to reinsert the card and check for the chime since I didn’t before. Will also try power cycling and maybe factory resetting.

It’s not detecting the SD card because it’s inserted, but when I tap “SD card” the app suggests that there isn’t one inserted and tells me to buy one from their shop. I also can’t toggle on the “record to microSD” option.

6

I also forgot to mention that sometimes, you really have to push the card in really hard.

I have raspberry pi devices and my development unit sometimes fails to recognize the inserted SD card, mainly due to constant insertion/removal.

1 Like
7

Thanks for the input! I had high hopes for a good outcome…unfortunately, no status change after a hard reset, factory reset, and a different microSD card. Gonna see what they’ve got to offer in live support when I get a chance I suppose. I also haven’t noticed microSD access/recognition return at all; seems more like a permanent issue now.