Fix-It Friday - June 2024

[muerte33]

This issue has been on the last SEVERAL Fix-it Friday lists:

When “record sound” is turned OFF under Advanced Settings on V3 and V3 Pro cameras some customers on Android phones and CAM unlimited get stuttering on event playback. It is still happening with the current version 2.50.7(487) of the Android App and all up-to-date V3/V3Pro camera firmware!
This was reported/accepted on the January, February, March, April, and May 2024 Fix-it Friday lists, and still has NOT been resolved.

Main thread describing the issue (numerous logs and videos have been sent):

All of my V3 CAM PLUS cameras have stuttering event playback when not recording sound

I have had this odd event playback issue with one of my cameras for over a year. The problem started on a second camera shortly after the CAM PLUS subscription auto-renewed in December. I just noticed a third camera is now exhibiting the same issue. I have tried the following with one of the three V3 cameras: Restart Power Cycle Manual re-flash of firmware Remove from WYZE app Add to WYZE app with same name Cleared app cache Uninstalled WYZE app, rebooted phone, and reinstalled app Installe…

January 2024 Fix-it Friday list (see post from “Known1”):

Fix-It Friday - 1/5/2024

I get the stuttering you are talking about as well, but it wouldn’t do it for me when I was trying to record it of course I tried your trick of not recording sound, but the stuttering still happened for me unfortunately.

In several states it is NOT legal to record audio without permission!

Please Do NOT forget about this one!
Thanks very much!