Howdy!
Welcome back to our Fix-It Friday follow-up! Let’s get started.
Forum - Wyze Lock Bolt doesn’t auto-lock after a schedule ends until someone manually locks it again
We don’t have a further update for this one. Here’s the previous update! We’re in the building phase for firmware for this and expect the update to be available toward the end of this year.
Discord - Wyze Video Doorbell Pro is ignoring set detection zones and reverting sensitivity settings
We’re still looking for logs! If you’re experiencing this, could you please submit a log if this happens again to you and post the log number here? Here are the log instructions:
Recreate the issue then open up Account > Wyze Support > Submit a Log. Select your device from the dropdown menu, write a description of the problem with the date, time, and time zone that it occurred, and then make sure that the Send Log option is selected. Send that log to us and post the log number here as a reply, please!
Let’s Take a Look at Some Previous Submissions
Forum - Wyze Plugs have disappeared as trigger and action options in Alexa Routines
We’re still waiting for a response from the Alexa team.
Core - Lamp socket is set to only come on with motion at night but also turns on during the day
No new updates here! This is the last one: We partially fixed this with an update a few weeks ago. But we have another component of the fix in the works that will go out with a future Wyze Cam v3 firmware update. We’ll keep you informed about progress!
Reddit - Some notifications are getting pinned and highlighted with a green color and do not clear by swiping
We’re waiting for dev resources for this one but we’ll keep you posted!
Discord - Wyze Home Monitoring keypad shows low battery even after the batteries have been replaced
Hey, beta testers! How is the 2.35 app update treating you? Is this still an issue?
Forum - Wyze Air Purifier Insights graph is not updating when expected
We are still on track for the 2.36 app release!
Reddit - Wyze Video Doorbell is getting stuck on 3/3 instead of displaying the live stream
No further updates on this one! We have new code that we’ve been working on but we’ll need to do a code merge. We’re aiming for that happening later this year.
Reddit - Audio out of sync on saved videos
We released a new beta firmware this week! How has it been going?
Core - Cameras appear offline in the app, though they are online and viewable
This has been looking good in beta testing! We have a new build out this week. Has anyone seen this issue on current beta firmware?
Thanks for reading! We’ll be back with more updates next week. Chat with you later!