Chucky19 - many thanks for your input to this thread, I am still waiting for a response from Wyze on a solution and will update the thread when I hear from them.
It bugs me when firmware updates breaks things and causes other problems. It means that these devs are not providing thorough testing and we end up the guinea pigs. Ugh!!! Update should be to fix problems, not cause new ones.
I’m having this same issue on the newest firmware 4.9.4.108 wyze cam V2. The camera is correctly detecting motion and I can see the person/motion in the clip. But when I go to view the event the timestamp is anywhere from 3 -15 seconds after the event and no motion is captured at all. Hopefully this is a known issue at this point…
Hunter_0980 - Many thanks for your input to this thread, the ticket I raised with technical support is still open and currently being reviewed by the engineers.
I have sent them examples of the cloud recordings that have missed the event so hopefully we will have an answer soon (this has been going on for several months now)
I will update this thread when I get a definitive answer from Wyze technical support.
I experience the same issue. The new version of 4.9.4.108 , takes over 15 sec to send me the notification instead of 5 sec or less.
Hi all, has this problem been solved? I have the same problem with cloud event recording. It record after a car pass by. I have to look SD recording to see motion event.
I did not get a resolution to this issue from Wyze, as they stopped communicating on this issue some time ago.
I cannot comment on the current status of the problem as I no longer rely on Wyze cameras for anything other than live monitoring due to the constant problems and Wyze lack of understanding of users concerns
2021 problem worse, these are just toys now not even worth the effort. what a joke they used to work
Definitely an issue for me. Why does the recording start well after the event? Not even worth checking any more.
what camera are you experiencing this with?