Dou-cam is nice, but

Then why did you tag your original post “web view” and say “PC Browser”?

If you’re a network engineer, just fire up a sniffer, or use a decent router with netflow to collect the data. Heck even many home routers will give you a graphical report of what clients are using what bandwidth.

Ironic.

But I’m just a novice troll.

But I’ll hand you over to the other poster, who admittedly is a much, much more accomplished troll than I am. :rofl: :rofl:

Or, did you mean, the admin is a troll? :rofl:

The tags? Forum rules require two, so I slapped on “web-view” and “cameras” based on the obvious context—didn’t overthink it like a cryptic crossword. The post body spells out the issue plain as day.On measurements: I used Xfinity’s built-in tools to spot the cloud relay eating my bandwidth, even on-LAN. It’s dead simple to repro—fire up the Duo in the app or web-view, sniff the traffic (Wireshark or your router’s NetFlow dashboard will do; heck, even basic home gateways graph it out). No need for a full lab setup.Look, I’m not Wyze staff—I’m a retired network engineer (30 years building/testing the backbone, 1980-2010) who’s just a customer spotting a fixable flaw in a new product. This dual 2K stream shouldn’t hairpin through your servers when everything’s local; it’s inefficient for us and you. Why should I play bug-hunter and document it with packet dumps? That’s on Wyze to own—especially early in the lifecycle. I’d love for them to dig in and nail it; shows commitment to excellence, which is why I bought in the first place.Some folks here rush to “no problem” mode, and hey, to each their own—I get the enthusiasm. But redirecting the effort to me? Nah, let’s tag

@WyzeBen

and loop in support so they can verify and patch. Easy win for everyone.

The post body says “PC Browser” which also means web view, plain as day. As far as the tag goes, “Android” and “IOS” are at the top of the list, web view is further down. But you’re saying it was easier to pick web view?

The approach you’re taking obviously isn’t working, seems your last thread went the same way.

If you come in with an attitude, claim you helped Al Gore invent the internet (anyone in the networking industry can see your “internet engineer” claims are overstated), provide conflicting statements, argue, and can’t accurately describe the problem, instead saying others should just take your word and do the work themselves, you’re going to get dismissed and ignored.

However if you provide
-The problem you think you’re seeing
-Symptoms
-Some form of evidence
-Any other pertinent info clearly laid out
-Be open to suggestions and willing to try them

You might get some feedback that explains the problem, or assistance confirming it is actually a problem, which then may gain traction with Wyze to fix.

For example, did you know several routers, INCLUDING several Xfinity gateways, have been found to incorrectly block some or all traffic between the two WiFi bands? When that happens, traffic has no choice but to loop via the internet. Have you tried forcing the device running the Wyze app (not web view) onto 2.4ghz to see if it changes anything? This affects some cam models more than others and could explain why you’re seeing it, or think you’re seeing it, on just one.

You say you have 37 Wyze cams. Do you have cam plus (at this point I don’t know if your mention of web view is accurate or not, but it seems to imply you do)? Does it not seem feasible that all those cams uploading their clips to the cloud and doing “smart” detections could be consuming a lot of data?

If the cam is truly looping through the internet when using the Wyze app on the same network, then yes, this is clearly a bug, and it is in Wyze’s best interest to fix it, but this thread so far is not going to help get that fixed.

Try a new approach and maybe you’ll get somewhere. And with 37 Wyze cams, get unlimited internet and ditch the awful Xfinity gateway. I’m amazed it can handle all those cams at all.

Or if you just want to gripe, argue, and flex your “credentials”, go over to reddit and waste those people’s time.

WyzeTom and WyzeBen do not exist.

This is primarily a user-to-user forum. There are no Wyze Support employees on this forum.

Mods are simply Wyze product users with the added responsibility of keeping this forum cordial and running smoothly. Mods do not have the means to compel Wyze to act on behalf of a forum user.

I linked this topic in a reply to the Wyze product announcement for better visibility to Wyze. There is no guarantee they will reply or even see it.

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do you have a duocam? I dont need to prove or justify my steps to you. however - 50 Gb of internet traffic per day drops to only a few Gb when i stop leaving the duocam running to a screen continuously. it’s real easy to test.. pretty easy to fix too - after auth handshake have udp direct to client ip. camera will resolve an ethernet address to the local client via ARP if the dest client is on the same subnet - pretty basic stuff… it’s not my job nor yours to neatly package up a bug report to make life easy on the vendor or satisfy questions of foprum groupies.. did I ask for advice? no. i stated a problem exists - and failed by not typing in the post to only get replies from other duocam users.

thanks for the cross link.. you have no formal wyze power maybe, but the buzz gets attention.. I’d love to keep this cam up on a screen continuously because the two screens create a real time panorama - like a window view or sitting outside. perfect home front camera. i could ignore the data threshhold and pay -yp xfinity the $30/month for real unlimited.. but the current plan is 40 Gb/day (1.2 Tb/month(, and i found that all of a sudden i was exceeding that.. before that i was under 30/day)

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I’m running 2 duos and 7 v4 cams that are isolated to their own subnet and are live streaming via the Wyze app 24/7. Those cams combined are doing ~1.7 TB/mo (bytes, not bits). But I have 2 fiber feeds (independent direct, not split) with no cap or throttling, so I feel your pain. My other 50+ cams are only 1/2 that amount combined, but most are not set to upload every event to a Wyze server for AI object detection.

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While i love the view of my synthetic window on the duocam, i’m going to just live off events notices and recordings where applicable.. those tend to be 95%+ reliable., and much less traffic intensive.

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Why even post here if you don’t want input from “forum groupies”. Just open a support ticket and skip the forum. The cameras are designed to stream local to the Wyze app with minimal internet involvement. Something on your end could be causing the issue, or it could be a firmware issue with that model. But if you just want Wyze to take your word for it without putting in effort, good luck.

Be happy it functions as a door bell. I have to take mine apart to do a full factory reset whenever it drops wifi. Ridiculous.

mine has been rock solid.