On my 3rd Cam Pan, total waste of money. The first camera arrived missing the machine screw to hold camera to mount. Camera couldn’t be used in the interim. They couldn’t send me just the screw, they had to send a completely new unit which behaved like Joe Cocker on stage at Woodstock…just start staring into the sky had to call and get a new one. Camera 2 then stopped rotating after a week, had to call again, another 60 mins dealing with customer service. They told me I had to send a video of camera trying to move that was mounted 10’ off the ground. I had stand on a ladder while recording video with an ipad and operating camera with iphone with other hand, performing like a Wallenda. My Iphone cannot record video and operate the camera app. Then they tell me video is too long and need to redo video, which I had to do to have them warranty camera. Finally a new unit #3 sent, now this gem constantly loses wifi connection, we were on a cruise and 3 days into cruise camera, lost wifi, reset camera, dead. We had to ask neighbor to periodically check in on house. Neighbor said we didn’t lose power, no blinking clock lights, wifi thermostat online during this. Camera is less than 25’ from wifi modem/router on 2.4ghz. We have Geenie brand wifi outlet plugs and I have a plug in a shelter close to 100’ away from house/router/modem and the Geenie plug operates every time.
The Wyze Cam Pan, has an 128GB SD card installed so I do not have the “cloud monthly service” which IMO opinion is the key. You cannot gain access to the features that really matter such as all the extra detection modes…those modes stop false alarms. If you setup your camera to pan or standard mode, the amount of notifications are absolutely insane. Example, at night when it scans, the IR light will reflect off a parked car’s license plate/tag and think it’s motion! Think about it, it literally goes off every time it pan’s. We live 500’ off the road on a dead end street and the false alarms are completely unacceptable. Standard mode, everything from flies to leaves falling will set off the camera and send it into a wild scan going up to the sky and then to the ground…almost makes you queasy watching it, it’s so unsteady. So notifications have been completely disabled, otherwise no sleep. The night vision is black and white, unless you leave an outdoor light on…false advertising, probably need the Cam/Rip-off Plus to unlock that feature as well.
Also the recorded video from the SD card is so choppy, example UPS driver arrives, you can see driver arrive walk about 10 steps then nothing, then you see the truck drive away. Or you will have a video of a deer magically appearing in the middle of your yard and then magically disappearing like a ghost, it’s a joke.
A cheap doorbell camera will do a better job than this thing. Bottom line without signing up for the over priced Camplus service this camera is a piece of junk and I honestly believe this is done on purpose. I would not be surprised that they make more money from the Cloud service than hardware sales.
You’ve be been warned
