It boggles me that this is not a feature at this point. I enjoy everything about wyze cameras, but this feels like basic feature. I have a cam one subscription for all of my cameras (14 and counting). I spend half the year overseas and do not have physical access to the cameras. My cameras witnessed a bombing and murder and I am attempting to pull several hours of footage across all cameras as requested by the police department. It is not possible to do this in real time for all my cameras - 1) this would take days and 2) that assumes the internet connection remains stable, which it does not, else the recording ends up botched. I need to be able to select a date/time range and download it all at once, or direct access to download the specific files off the SDcard.
a lot of postsā¦i would like to propose maybe a less perfect but maybe implementable approach. what if on the phone playback screen there was an option to save the displayed data to phone. then user could move file stored on phone somewhere else?? a slight change to phone app to select file -or- make it like a log file (predefined name/location). it allows them to maintain 2FA and possibly minimal app mods.
What youāre describing seems like the way the app currently works. The interface can be a little different depending on the camera model, but on a Cam Pan v3, while Iām playing back video from continuous recording on microSD, I can tap the Record button under the viewer and then tap Stop when Iām done capturing what I want to save. Thereās a brief overlay with a message: āVideo saved to the device.ā I can then go back to the live view, and in the button strip beneath the viewer I can swipe left and tap the Album button. Thatās where the recordings are stored on the phone, and I can upload/copy/share/move these files as I would any other video file.
Is that the kind of thing you mean, or am I misunderstanding your suggestion?
A major drawback to this process is that the recordings a user is making locally to his or her phone from microSD playback have to be done in real time. There is currently no provision to tell the app to start the recording at this time stamp and end the recording at this time stamp and save everything in between in a single continuous video file (though thereās at least one Wishlist request asking for this). If someone has several minutes or hours of video that they want to compile into a single file, then this process is not practical at all, and a userās best bet is to pull the card and do the video manipulation on a PC. I think thatās the main impetus behind this Wishlist request (this current topic).
Please feel free to set me straight if I misinterpreted your suggestion. In any case, welcome to the Forum, @hbellis.misc!
thanks for 1st paragraph. i guess didnāt see it defined anywhere what existing buttons were suppose to do. your description is appreciated. the last paragraph describes what was hoping for sd in combination with the ability to dump entire sd to file. it just didnāt seem that this thread was moving and didnāt see your other thread. agree dumping sd card with phone at 1x would be unacceptable except for small file. if they had the record on the pc app, you probably could have it running in the background. though thatās a bunch of bandwidth to their server if a large group of user are effectively ālive streaming sd dataā just to have it echoād back to user. their camera wifi interface may prevent it from streaming faster even if sent locally to pc. (it might just support live streaming of data)
Youāre welcome. Iām glad you found that helpful. The app interface isnāt entirely intuitive and can take some playing around and experimenting to really understand. Now thereās a Wyze app 3.0 beta available, but I havenāt taken the time to explore that, so I donāt know what may have changed aside from what was described in the announcement topic (and I havenāt taken the time to read all those posts).
Yeah, and even something like that involves some work, because the camera saves individual 1-minute files to microSD in sequence. If you want one contiguous video file, you have to concatenate those somehow. Itās a fairly straightforward proposition on a PC, and a Forum Maven, @IEatBeans, recently shared a Web-based tool to accomplish this, but it still involves pulling the microSD card from the camera to get direct access to the files; right now we canāt just pull those files directly off the card without touching it and the camera.
If your wyze cams have the option of RTSP, enable it and use a 3rd party app like Netcam Studio to motion sense and record locally. I use a 1Tb drive plugged in to my router.
+1. I recently replaced a couple of cheap Xiaomi cameras with the Pan V3 and to my surprise this feature is not available. On the Xiaomis I was able to do it. I never thought it was not a standard feature among different brands.
I can view the videos from the cloud on PC but I donāt see a way to download the video I want to keep. I think the APP allows this but I donāt want to view them on that little screen and hate downloading to the phone (space limit) and hate more trying to get videos saved to phone - MOVED TO PC. Please add.
Another case of software well 1/2 done. The dollar before the customer.
If customer care was the priority they would allow access to the SD card for download.
As far as safety goes if the camera is made easily accessible to change the SD card it would be no problem for the intruder to remove it &/or the camera too. And then it can be read by any PC.
Being able to watch the videos on my much larger PC than the 1/4 sized video on my 6 inch phone.
The cameras already have an IP address so are accessible through a network connection.
Once my new house is finished and wired for an NVR system these cameras will be the first hings to go and will use trail cams where the NVR will not reach.
This software is so poor it nearly compares to the even crappier Roomba software.
Shame on Wyze, they do not add this basic feature since 2018, 7 years!!! The hardware is good, the software is hardly usable. There is linux core inside on each cam, why it is so hard to add some package that will allow at least sftp access to the files on sd . Or implement like Imou did, that to download files from SD you need the subscription, but you totally have no option except of ladder and extracting card when need full quiality records) Putting on the cam on shelf, will visit forum in some years to see whats done.
FYI a good number of the cameras actually run Free RTOS instead of Linux now, so itās not every camera, but your point is still totally valid. There are existing packages that should help make this fairly simple and secure.
No one from Wyze is here, they are not interested in ensuring we can use their product beyond the simple use case shown in their marketing. Poor software engineering, on top of average hardware, it could be so much better. Only focus is the next sale, not fulfilling value for the customer.
I can speak that althoughtb Wyze employees do chime in her from time to time tney are not require to be here. This is one of the reasons that the Maven team the team I belong to was developed and in conjunction with the moderators of the forumās we report directly to and have direct connection to many times many employees. We act as eyes and ears for the greater good as to what can be good what is noted and what should be improved. I have often joked with our team about how many things we have had impact upon with out the grneral public habing knowledge of it. The differences with the mavens and mods is that we all admit that we do have some connection to the company although we do not speak on behalf of the company, most of us are not employees and the only benefit we get is the ability to help the community and have somewhat moderate influence and impact on the devices the community and we ourselves use. We do this as a team for that reason and because we are nerds. Being nerds though, we have an intimate knowledge of the devices we use and have the ability to troubleshoot. So one of the greatest influences I would say that the mavens and mods both have is that being users we can ask you questions directly about the issue youāre having and weāll see from a multitude of thousands of solutions over the years now on these forums, an impact upon user ability over their devices. And I wonāt lie even as a maven, I have learned so much from community members that even though I canāt give them the recognition they deserve. This community has given me a lot which makes me want to be even more knowledgeable in what Iām able to give back. so @victor3 If you are having a specific issue, please tag me or any of the other mavens in on this and between the team Iām sure any of us can huddle around and try to figure it out. And if we canāt we will reach out to people that can more than likely advise us in how to proceed. But look at it this way, here on the forums, you can receive direct feedback from humans no less And those humans can reach out to other humans to attempt to get the best information possible from those in control. What more can you ask for and how much more direct could you really get in the digital age that we live in.
Thank you, for taking the time to write such a long post.
Sadly, this thread is clear incitement of the disinterest shown by the product management here, along with the termination of RTMP support. Get the thing working and move on to the next feature, forget that there are standards and expectations,
- Where is the metadata in a recorded file?
- Why do the videos not have time-code embedded?
- Where is the decent video download function?
All ignored!
It is admirable that you offer to help and ask for specific issues. Unfortunately, in my opinion and based on years of working in technology OEMs; the problem is systemic, nothing works properly because it is not designed and built properly. It appears that the quality assurance process to tests this stuff is either non-existent or ineffective.
The signs are clear, the only things that get attention are to support the device and subscription sales, real user value is left on the shelf.
In my opinion, the required fix is a change in culture to deliver quality and value to the customers, not products that are as stable as an ice cube in the desert!
Fair enough, I must ask though have you by chance voiced your concerns and considerations in this post? Sadly this post has not taken off in the development stage that I wish and many of my team members also wish it would have but I can say that this is being looked at.
Previously had conversations with support, but that was not a good experience.
The probability is the core product is not able to support these requirements without major revision work, if perfect is 100% then this code base is maybe 60% OK for casual use but no use to anyone who wants to rely on it!
Thank you for the RTMP link, that would extend my use of these cameras, though any future purchase will not be here.
the portal does not allow me to look at the continues recording.
for a desk top version it is limited ā it should be the same or better.
please have this feature upgraded .
Welcome to the Forum, @bumsly! 
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