Detection zone not working (video and picture included)

Hi, despite setting detection zones, I still get notifications about moving objects not in the zone. See below

Here is link to the detection zone:
Imgur

Here is link to a video that, despite the above detection zone, still set off a notification:

What is wrong and how do I fix this?

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What is your detection Settings and Notification Settings set to?

Person, Pet, All Motion, etc.

Also, the event video is from 10/05 and the Detection Zone image Shows 10/23, can you attach a more recent Event Video?

Also note, If you have Motion Trigger enabled, then the shadows can trigger a notification and not necessarily something on the street.

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Enable motion tagging (the green box) so that you can see if the box goes into the detection zone, that is known to cause detections to trigger. More of an issue on some models than others.

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I indicated that as well, but then realized that the Doorbell Pro does not have Motion Tagging as an option.

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Well that’s a weird thing to exclude.

Wonder if the fisheye lens throws off some of the detection zone accuracy. Wouldn’t think so, but who knows. It does theoretically focus more light toward the center of the sensor.

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I agree, I got confused between all the Wyze Devices I have. :man_shrugging:

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If I recall correctly, the VDBPro had some kind of detection zone u glitch if it was on battery (not hard wired), and woke up from a cold start (hadn’t been turned on in a while). Then there was a fraction of a second where it ignores the detection zone or something while still turning on. There was something weird like that. We had a thread on it somewhere and had a dev look into it.

I thought they resolved this, but it could be that.

Mine is hardwired and still no Motion tracking. :man_shrugging:

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There is a user here looking to buy used/dead cameras - might want to reach out to them.

Personally, my OGs (with the exception of a firmware glitch a couple versions ago) are extremely accurate with detection zone, I have one watching my front steps, and removed the bottom step since the neighbors cat always walks along it, put the line right along the top of the step, never sets it off anymore.

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I have had no issue with detection zones. I have most Wyze camera’s and found all of them to honor the Detection zones. Of course there are random things that occurred and Shadows, leaves, etc. has caused false positives. Guess I may be an anomaly with this.

The Video Doorbell pro does not have the Motion Tagging option, but detection zones work well for me.

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Then you should teach wyze since they haven’t been able to fix it with me over the phone.

I think it would be cool if wyze would stop ““improving”” the app right over into the ditch. Then I wouldn’t just own 13 used nearly dead cameras.