Dead Bolt only works from Android app when home not remote

We have the Wyze deadbolt system that allows you to remotely lock and unlock a deadbolt. But
it only works if we are standing at the door, our location is turned on, etc, etc. If we are away, it can’t seem to connect. What could be the problem and how do we fix it? At this point, it’s just a manual deadbolt.

Perhaps because it isn’t a network device, only bluetooth:



Do you own the Wyze Lock or Wyze Lock Bolt?

If you have the Wyze Lock Bolt, as WildBill indicated above, it is Bluetooth-only.

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