Cloud back up past 14 days

Hi,

is there any way to retrieve cloud data from 5 weeks ago, somebody erased certain folders on the SD card of the camera and I would like to proof what happend.

Thanks!

Hello @mlipu and welcome to the community.

The cloud recordings are deleted after the 14-day time period, there is no way I am aware of to retrieve them after that

1 Like

However… deleted SD card contents can often be at least partially recovered. For example this tool is good, reputable, and free and open source.

1 Like

Be aware that retrieving deleted data is very unlikely if the card has been used for the past 5 weeks. The card would have been overwritten several times.

1 Like