You’re probably doing this from individual events that you’re accessing from the Events tab, and you probably used the Share button instead of the Download button. That’s what tends to do it, at least on Android (I see that you’ve designated yourself as an iOS user). Try using Download from that screen and see what happens. This post and others in that topic might shed some light:
Related topics
Topic | Replies | Views | Activity | |
---|---|---|---|---|
New Wyze app not good | 2 | 424 | June 7, 2020 | |
Using Wyze on my PC | 29 | 458 | December 31, 2024 | |
Having issues saving video on my phone or my husbands phone either. What’s going on? Is it just us! | 10 | 1186 | February 2, 2025 | |
V4: why oh why can’t I download/share videos consistently? | 4 | 156 | November 20, 2024 | |
Corrupted Event Videos | 9 | 1418 | March 10, 2019 |