Can you order a video clip that's 7 days old from wyze?

Can you order a video clip from wyze? some one stole a bike in front of my house however it’s been 7 days ago 10/23. I don’t have the recording saved in my SD card. How can I order 1 hour of the time I believed the bike was stolen. Thx

Unfortunately this isn’t possible unless you were already paying for Cam Plus before the incident happened. If you weren’t already paying them to upload video to the cloud, then they don’t upload video to the cloud. There is no way to retroactively do it.

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