I bought 2 black cams last night and set them both up without a hitch. The problem I’m having is they won’t show remotely; it sticks on the 1st step of creating a secure link to cam.
I read a few of the other posts but they didn’t help.
I have an asus router with wifi off and using a unifi ap pro access point (only 1)
I saw the post about opening ports but I don’t know why you’d have to open ports at all since the app is cloud based (no?). Also I tried everything from opening select ports to putting the whole cam in the DMZ, still didn’t connect.
I also get a lot of OFFLINE showing on the cam thumbnails even though it’s online and I can view them locally.