Bug in web live view drains battery cameras

Live view automatically connects to battery cameras and streams upon loading. This occurs even if the battery camera is de-selected or if another camera is selected to view. This drains any battery powered cameras making them near worthless or using the web live view near worthless. Support said there is no way to configure this differently currently.

My BCP’S don’t livestream automatically when opened, I have to “Tap to start live stream” that appears first. Check your settings in the cams and toggle on power saving under advanced settings. So much for Support no help.

I’m unsure of what’s being described here, because the Help Center says that Web View doesn’t support live streaming of Battery Cam Pro, but I don’t own a Battery Cam Pro, so I couldn’t really test this, anyway.

Welcome to the Forum, @lester5! :wave:

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This is through the web view not the app. According to support there is no setting to change this functionality. This has a android tag because it was required and there was no other option but this is specific to viewing through your web browser.

Power saving mode is active as well.

If you think that this is more of an issue regarding Wyze Web Portal/Web View, then we (including you) could ask the Moderators to recategorize it as Services & Integrations and give it a web-view tag. You can do this yourself by flagging your own topic, selecting Something Else from the list, and writing a brief note about what you think should be changed. As a new user, you won’t be able to make these changes yourself, but if you decide to spend more time here then eventually the system should grant you additional privileges to change things.

Doing that might help with visibility and get other relevant eyes on the topic. Unfortunately, I don’t have a direct solution for the problem you’re describing nor any way to test and attempt to replicate the experience. :man_shrugging:

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Thanks, I did just that.

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Live web view not app view, my bad. I rarely do live web view, my time on the PC/laptop/tablet has decreased significantly over time as the cellphone takes on more of an integrated handheld computer, from saving docments as pdf’s to printing via wifi, even clipboard functions have made large improvements. Galaxy ultra with S-pen is a great device.