Better (Official) System for Reporting Problems With Beta Software/Firmware

Wishlist Maybe Later
1

Wyze needs a better system to monitor beta firmware and software releases. There are problems right now with the latest firmware for the WHMS hub. Several of us are responding to the release post about the issues but there has been no response from anyone from Wyze.

Responding to a post is not an effective way to deal with problems. Wyze needs an official reporting process for problems like this OTHER THAN the useless support line which has no idea how to deal with these issues.

[Mod Edit]: Title Modified to Enhance Search Clarity.

2

Voted, and agree there should at least be better communication and acknowledgment.

3

I would even settle for a Dashboard or some way so that those of us who are testing Beta Releases and working an issue can visit to see if it has been reported and the status of it. Possibly including when it will be released within another Beta update.

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