We have locked the thermostat remotely, but guests at our rental are still able to change the temperature using the physical wheel on the thermostat. We’ve also sent two device logs to tech support, and performed a factory reset of the device at tech support’s request. Same behavior.
I’m an experienced software dev. I’ve upvoted the wishlist request to provide an SDK so that users/third party devs can submit features, but that looks like it’s not being worked on, much like many wishlist items.
At this point, I’m ready to dive into hacking the devices to make them work like I need them to. New post about that coming…
You are in invited to post in the Wishlist thread posted above.
You can also submit it during a Fix-It Friday call-out. However, since this is a feature enhancement and not a firmware bug (design flaw - yes, bug - no), it won’t meet the prerequisite to be picked up as a bug to be fixed for Fix-It Friday.
It’s now been years, and still no solution to the lock problem–a lock function that anyone can unlock! This is a huge design flaw as it renders the device unusable, especially in business or public settings.