Will Wyze ever introduce AI features for theft/shoplifting for store owners using their camera’s to monitor their stores/inventory.
After reading these AI disasters, I think it may be awhile.
Maybe. In the past their only terms of service technically forbid using their products or services commercially:
But now I am seeing that they have created a new Business Solutions Terms of Service, which I found by analyzing the Cam Plus Terms of Service when it said:
Any commercial use of the Wyze Cam Products and/or Cam Subscription Services is subject to the Wyze Business Solutions Terms of Service.
So the fact they now actually have Wyze Business Solutions Terms of Service, means they may be making efforts toward this, but it’s new, so they’re likely in fairly early stages for working on things related to catering to businesses. Today is the first I learned that they actually have business Terms of Service now. In fact I was just talking to @Crease and some other Mavens about this very topic earlier this week and didn’t realize Wyze had a separate business terms of service yet. Here are a few applicable sections I saw though:
Certain Wyze Services, including Cam Plus, Cam Unlimited, Cam Unlimited Pro and Home Monitoring Service, are intended for residential usage by the occupant at a private residence, home, or apartment. You understand and agree that such Services are not specially designed or intended for commercial or business purposes or to protect or monitor commercial properties or businesses, and use of such Services at a business or commercial property may not operate in the same manner as, and may not have the same or similar features as those in, or advertised for, such Services for residential usage.
YOU ALSO ACKNOWLEDGE THAT SUCH SERVICES ARE NOT DESIGNED FOR USE ON COMMERCIAL PROPERTIES
So, currently they are only considering home based, residential detection uses from everything I can read, but the fact that they now have Commercial terms of service means they may eventually do more to cater toward businesses. I could totally see them to do something like that with their Descriptive notifications by adding custom instructions, such as “This camera is in a store. Send a notification and description if it looks like someone is potentially stealing/shoplifting” and then a person would review the event to see if it warrants initiating the “Shopkeepers Privilege” detainment allowances. I personally don’t think they will do this simply because of inconsistent regulatory legislation. Too many states/jurisdictions with conflicting rules and putting them at risk for liability. They are already so paranoid of this they ban Face Detection in my state even though it’s perfectly legal here and nearly every company supports face detection for consumers here. Drives me nuts. I’ll believe they’ll consider business specific detections when they are a little less paranoid of liability on other things that are actually perfectly legal. But you never know.
Cool to learn they finally have business terms of service though. Based on the Wayback Machine, it looks like it was finally created around April 26 2025, and I just didn’t notice it in the last 8+ months. So, fairly new thing they’re allowing.