So explain why I have other 2.4GHz only products that have no problem connecting to a broadcasting SSID that is the same for 2.4GHz and 5.0GHz?
Wyze markets a good product, but they have missed a fine point in specifying the capabilities of the WiFi transceiver. I would hope that they would be humble and admit that little fact. This one little thing is what causes the majority of user problems, aside from folks using old low powered routers.