I have experienced the same. All newer V-3 have an issue connecting with Alexa. I have other V-3 purchased prior to May of 2023 work fine with Alexa. The ones I purchased after May do not. I also ordered and tried the OG model and it did not work either. Either the hardware is a problem or the firmware associated with the new hardware is the issue. I’m purchasing the V-3 pan cam to test as well, hope that works with Alex.