This issue has been bugging me for a while.
Have a wyze Cam v3 with cam plus subscription.
Recently, from the events tab, I would found a few consecutive events only showing thumbnails but no video, I can still go to the playback to check what happen but it is really annoying. The timeframe sometimes span for 30-40 mins.
And other videos works fine as expected. There wasn’t any correlation between when working and when not.
Steps taken but all didn’t help:
Restart from app.
Unplug and wait and plug back in for powercycle.
Unassign/assign from cam plus.
Clear cache from account tab → app setting.
Both iOS app (2.36.0(14)) and the v3 (220.127.116.1164) firmware are latest.
Checked wifi signal from the device info, I have 3 bars sometime 2 bars.
This cam is facing the street, so frequently I will have events with vehicles/person.
Has anyone encounter the same? And probably give me some pointer to debug.
I sent the logs to support and waiting for their reply. But just wanna try my luck with all the masterminds here