Wyze App - Under Monitoring, Asking for Billing Information

I’m using the Wyze app on iOS and it states on the monitoring screennI need to update my billing information. When I click to edit the billing information, there is existing billing information. I did just change my email and the app states I need to contact Wyze to restore access to my services. It has been 4 days and the prompt is still there. Everything seems to be working, just getting the prompt. Also, I wanted to use apple sign in and link my existing account, but don’t see anywhere I can do the link.