Is there any particular reason why Wyze uses what appears to be an obfuscated logging method? I’m a software engineer by trade and cannot for the life of me understand why I can’t troubleshoot my own logs while I wait for Wyze support to send me copy pasta T-shooting steps… If this has been answered officially, I’d love a link - I only come across mentions of proprietary API generation or other hearsay. Thanks!
Log files are encrypted for security reasons.
Sorry for the delay - didn’t see that I got this. If they are located on a physical device, installed inside my home with video that is unencrypted, what exactly is the reasoning behind encrypting the area in which I could see errors and such? If this was a proprietary issue, they could surely create a log purely for logging errors but I have a hard time thinking they are find with video existing in it’s plain form but encrypting a text file. Maybe I’m wrong but I more believe this is to stop folks from self troubleshooting and/or keeping their devices alive for longer (see the recent Cam v1 sunset).
It’s not a proprietary issue, it’s a security issue. Your video files do not provide the means for unauthorized access. I’m not a Wyze employee so I can only assume the log files do, which is why they are encrypted. I believe Tao Yuan explained it several years ago… I can’t recall the specifics. If you’d like a more detailed reason behind the encryption, please shoot a message to WyzeTao.