V4.9.9.1851 firmware broke Wyzecam playback, stops at the 60th second of every minute

[sgi]

v4.9.9.1851 firmware broke playback, playback stops at the 60th second of every minute.

to reproduce: use a non negative GMT timezone as per below threads

e.g. Guam, USA , GMT+10

https://forums.wyze.com/t/this-one-has-me-scratching-my-head-playback-video-pauses-at-every-60-sec-mark/

[K6CCC]

First of all, just to make sure we’re on the same page, confirm that you are talking about playback from the uSD card - NOT cloud events from the Events tab in the app. Second, are you set to record Events Only or continuous?

[sgi]

yes its playback from SD card, & its continuous recording, there are dozens of users complaining

this used to work without flaw before the firmware update v4.9.9.1851

it affects positive GMT timezones, e.g. Guam (USA) GMT+10

[K6CCC]

You’re the first person I have seem mention that one. That seems really odd that something like that would be time zone dependent… Just verified, mine is working fine, but I am on Pacific time (-8 or -7 during DST).
I do remember maybe a year ago where uSD card recordings played via the app would skip the top minute of each hour (if I remember that right), but that one was fixed a long time ago.

[carverofchoice]

@K6CCC

I do remember maybe a year ago where uSD card recordings played via the app would skip the top minute of each hour (if I remember that right), but that one was fixed a long time ago.

Yes, V3’s were recently skipping the first minute of every hour, though they have beta firmware that fixed that a while ago…it just hasn’t gone to production yet.

[sgi]

first person? there are at least 60 other users complaining about the same issue (links below).
All i did was add the keyword “V4.9.9.1851 firmware” to the subject as it was after this firmware that all these issues started. Playback was working fine before. thx

This one has me scratching my head - Playback video pauses at every 60 sec mark

Take a look at the video, it’s compilation of 2 videos of the same moment. The first bit is a capture of livestream, the second is a capture of View playback. Notice at the 00-01 second marck the video pauses for about 15+ seconds before the “connecting camera” message pops up and playback resumes but some 5 seconds after. Not shown in the attached the video quality goes to crap when a faster moving object enters frame. I believe this has been happening for some time now and the same thing occu…

View Playback only for one minute?

Wyze users have been complaining for weeks about this to reproduce: use a non negative GMT timezone as per below threads

Wyze 3 Cam skipping 1 oe 2 seconds on uploaded video recordings and playack

For what it’s worth, all my v3’s have been working fine since the last firmware update as well, no skipping on playback, online or on sd cards.

Recording and/or playback stops then resumes

While viewing a playback on my phone, the recording (or playback) stops after a few seconds, then resumes several seconds later. There is no video during these few seconds, as the action skips ahead to where the video resumes. This happens on all of my cameras. Anyone else having this problem? Any solutions from Wyze? Thanks!