Peep, that post you show is more frustration and bad practice than an explanation. “Because you wanted it, we broke it”.
The entire wish list process is mishandled. Sure, the votes make a difference, but if you follow a good practice, it would be different. We get wish list stuff all the time. Some are eye-rollers and some are, pardon the pun in this context, light bulb ideas. The process we use is to have a few of the adults sit down and review it for benefits and possible practicality. If it passes the first test, turn it over to some concept development and turn it over to review for “what might this break?”. I’ve seen a single request that got grumbles from other users, turn into a feature no one can live without. And the reverse as well. But they can’t break rules and have to pass security tests. Volunteers are great but with most companies you’ll see someone, with some responsibility, step in and say whoa or cool. That’s often reassuring to the user base.
I’m not really overly concerned about this event, but how did their processes devolve into letting it happen and what prevention is in place for the future? “We are taking privacy extremely seriously” isn’t an answer, it’s a PR statement.