We have sent emails out to all affected and unaffected Wyze users from the security issue that occurred on 2/16/24. The first email went to all unaffected users. The second email went to users whose event thumbnails were made available to others but not tapped on. The third email went out to user…

Is your device list not populating, or just showing the error in a little toast message? Could you provide some screenshots.

[image] Cpt howdy: So basically they got DDOS by x pirate group, and the group took the opportunity to launch a pishing attack that compromised our personal information. Yeah… no. None of that wild speculation is grounded in any facts. Definitely not helpful.

Hello, Two log files, 1 each from each Bat Cam Pro. 1327599 and 1327608. Just completed uploading. As indicated last night, the cams don’t even start, they go directly to “Failed to connect; network error”. I have done all of the restarting and logging off and on. My network streams are fairly hig…

The device is showing up, but when I tap on it, it acts like it’s trying to log onto the app. Regards, Mdgs3

Hello, See Attached: a bunch of them [20240220_134621.jpg] [20240220_134809.jpg] [20240220_135230.jpg] [20240220_134851.jpg]

My comment was in response to @tim1 . I see you are responding via email. I encourage you to try logging in to the forum website to read and reply, as you can see more context for each reply.

Rebooted ALL cameras Rebooted Phone Both BCP’s failed but gave different error messages BCP Yard Cam – “Faild to Connect-Error Code {-5} (Note: been trying to find out what this means REALLY) BCP Cam – “Failed to Connect-network error”1. I can still monitor cameras in Bluestacks program

Humble Apologies. Can’t tell who’s talking to whom, my error. Just trying to get my bloody cameras working

I need you to log out of the app and then log back in. I do see you listed other steps you took.

Update on Investigation of 2/16/24 Security Issue

Wyze News

WyzeJasonJ February 20, 2024, 9:04pm 124

@mdgs3
When was the last time you tried logging out and back in?

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Update on Investigation of 2/16/24 Security Issue

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