Hello everyone, If a camera was remove/stolen, can you track that camera if the camera is plug in and connect to new WiFi? If not I hope Wyze will build a tracking system in there devices. Once the camera is plug in, you can track the camera location on Google map and it capture the new device info…

It doesn’t really matter if the account is deleted or the device is simply taken off the account. What matters is that Wyze is able to connect the two accounts, even if you switched email addresses. How is the connection between two accounts determined? It can’t be email addresses, as Wyze seems to…

It is correct that when a camera is set up to a new account, the old account loses access t any previous cloud video clips. If you contact Support , they may be able to retrieve the videos for you.

[image] qlang243: Wyze is able to connect the two accounts, even if you switched email addresses. Now I’m a little lost. I’m not really sure what you’re talking about here. Connect which two accounts? And what about switching email addresses? There aren’t any “connections” between Wyze accoun…

Pardon, but I mistakenly thought your post was related to the subthread about tracking stolen cameras using MAC addresses …

[image] Loki: It is correct that when a camera is set up to a new account, the old account loses access t any previous cloud video clips. That’s really odd behavior. Honestly, I’d consider that to be serious enough to classify it as a security flaw. They really need to come up with a better s…

I tend to agree with what you’ve said. I have created a new Wishlist topic. Please hop over there and vote for it (button at the top). [image] Require existing account to release camera before it can be set up on new account Probably Not Currently, if a camera is stolen, …

Thanks. Everyone please click the link through from @Loki ’s message above to vote for this!

The thing is , when a camera stolen you still have time to access the clips and download what you need . I don’t think if someone steals Camera there gonna rush right home and set it up 30 minutes later

Probably not, but it’s a security flaw either way. The owner may not find the scene right away, for one thing. But the other problem is that it leaves the door open for nefarious people who are AWARE of the flaw to exploit it intentionally. (In which case, yes, they would disassociate it from the or…

@marcussewell , I am very sorry to hear that your Wyze Cam was stolen. I remember how much trouble it was to get it for you. :frowning: I apologize for my delay here. The reason support won’t be able to recover your videos is actually the same reason that you won’t be able to access them if the Wyze…

Stolen Wyze Camera

Power & Lighting

Loki September 20, 2019, 11:21pm 26

I tend to agree with what you’ve said. I have created a new Wishlist topic. Please hop over there and vote for it (button at the top).

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Stolen camera Home	54	12353	February 10, 2022
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Stolen Wyze Camera

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