My door sensors are “off-line”, how can I get it on- line without having to rest it?

does anyone know how the sensors talk to the hub, does the hub poll the sensors every few seconds/minutes to see if they are still up? or does the sensor talk to the hub only , when it changes state from open to close? “Wireless keyboards and mice use RF links at 27Mhz or 2.4Ghz. Cordless phones …

My understanding is the bridge polls the sensors once each hour regardless of the sensor state. The sensors send status changes whenever they detect an event. Unfortunately, I was unable to find the polling info in the existing documentation. (MOD NOTE: Please avoid crossposting questions in multip…

sry for the cross post & thanks for the info. that info about the one hour poll time might be the key to solving this. Maybe sensors are remaining up for 59 minutes & then go offline after a poll. or the poll time is too long (i guess the poll frequency partly determines the battery life)?

Yes, polling was kept to minimum in an attempt to extend battery life in the sensors.

could you find the frequency for us? it could be interference with another RF device ( wireless keybord/ cordless phone/ garage opener) at home.

Sensor Communication Method 915MHz RF From the specs [image] Home Monitoring & Automation Wyze offers smart home cameras and devices packed with features at a price that is accessible for all. Wyze Cam includes 1080p full HD video, smart motion and sound alerts at a revolutionary price. …

thanks, 915mhz is commonly used RF in homes. any guess on how to switch frequency, or increase the antennae size?

I have a contact sensor that does not register “close” state some times (or most of the times). The red light still turns on when I close it, I was thinking that the state message to the bridge was lost. But if bridge is polling every hour, the next poll the correct state should be reported. Then it…

On the OP’s off-line problem, why hasn’t anyone mentioned distance? In my experience, ‘off-line’ is mostly due to distance, metal objects, and walls if the sensor is working. I had a motion sensor that was about 35 feet away from my bridge going thru 4 walls with a big metal box called a refrigera…

Mine keeps going off line. The sensor is less than 5’ from the camera. Both are near the wireless router. There are three other WiFi devices in the room and no other radio sources. The sensor connects when I remotely reboot the camera, but it won’t stay online.

Sensors off-line

Cameras

Bam May 29, 2019, 8:57am 23

here is a post including someone who was able to increase the size of the antenna and said it has worked quite well…

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Sensors off-line

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