Robot Vacuum not connecting to iPhone

[tim.b]

@charlesd916

I still can’t get my robot vacuum to connect. I’ve tried since I received it, still can’t get it to connect.

See the 1/28/21 notice:

Service Status & Known Issues

You may be in this group.

Long thread about it:

Wyze Robot Vacuum Setup Issue - 1/25/21

1/28/21 10:50 AM PT - We have identified a timing issue that could cause devices to fail the setup starting when the issue was first reported. We deployed a fix that will prevent it from happening again and are waiting for verification that this fully addressed the problem. However, devices that failed setup between 1/21 and 1/27 will not be able to be recovered by customers. If you have been impacted by this issue, please reach out to Wyze Customer Support for a replacement. 1/26/21 2:15 PM P…