2021 is coming to a close and all of Seattle is sliding down streets blanketed in unwanted snow.
However I, Jimmy from Wyze, am bundled up indoors in a Very Thick Blanket (VTB for short) and I’m ready to give you the last week of 2021 updates on your preorder products.
Preorders happen a while before shipments start, so don’t forget that you’ve gotta let us know if you’ve moved since you placed your order!
- Think we’ve got out-of-date information? Contact our support team ASAP ! I’m sure the person that moved in your old place would appreciate the gift, but that’s not what you’re payin’ for.
The dates that you see in these emails are estimates for when devices will start to ship .
- I’ll do my best to get as specific as possible once devices start shipping so you have an idea when your specific order will ship. We’re working on changes behind the scenes to make this experience more personalized in the future.
- After shipping, our partners will work on getting your package to you. Please give about 4-14 business days for your new device(s) to complete their journey.
Not in the contiguous US? If you’re in Hawaii, Alaska, or Puerto Rico, it could take up to 2-4 weeks to get your package to you.
Wanna hang out with other Wyze fans? Our communities are a great place to see what’s possible with your Wyze gear (or if you want to stare longingly at photos of products you haven’t received yet). We love new faces, so feel free to join us!
…Now on to the good stuff!
…Not interested in the nitty gritty?
Check out what’s new at a glance!
Holiday labor is making it a bit difficult to project shipping ETAs. Because of this, some items that have just started shipping do not have projected dates and may not until next month.
Wyze Video Doorbell Pro has finished shipping! Please allow until the end of the week to receive your shipping confirmation.
Wyze Scale S has been removed from updates as it has finished shipping last week.
I made a gingerbread house. It was bad so I gave you a picture of a good one.
I get it, you’re probably hearing a ton about seaports right now. Us too - the time it takes for any company to receive and process imports that arrive via the ocean has increased dramatically and is now reaching historic highs.
Since this process isn’t controlled by Wyze or the partners that we work directly with, it’s super difficult for us to create accurate estimates until the inventory clears through the port. Sometimes this takes over two months! For now, our only option is to push estimates out a ways to hopefully leave enough time for the employees at the port to process our shipments, and in some cases where we really aren’t sure how long processing will take we may have to abstain from projecting a date for a short period of time. We’ll continue to track this and adjust as needed.
Please keep the hard-working folks at the seaports in your thoughts and bear with us – as always you can expect open and honest communication from me every week along the way.
Shipping has finished!
I’m stoked to announce that our first Pro camera product is here - meet Wyze Video Doorbell Pro! Tons of you told us in the communities that you were holding out for a wireless doorbell, and I think we nailed it.
You can go wired or wireless with 6-month battery life on this new doorbell, and don’t even get me started on the picture - it’s got an amazing ultrawide view with the highest video quality of any of our cameras thus far.
Shipping is done! Please give until the end of the week to receive your shipping confirmation emails.
Note: If your order contains other items that aren’t ready to ship, your doorbell might not ship until they are (for example, Wyze Car).
Shipping is ongoing.
Meet Wyze Cam Floodlight, powered by a built-in Wyze Cam v3!
Illuminate the bad guys with super-bright LED lights, then tell them to beat it with a 105dB siren (that’s like, helicopter-next-to-you levels of loud). Use the extra USB port to hook up a second Wyze Cam v3 and keep watch around the corner, too.
…And, it’s one of the most affordable floodlight cams on the market.
Shipping is ongoing! Holiday labor can be quite unpredictable, so please bear with me while I am unable to project progress. I’ll get back with more news as soon as I can.
STANDALONE: 62% SHIPPED
BUNDLE w/ v3: 42% SHIPPED
Hook your Wyze Cam v3 up in places where you normally couldn’t get power with our new Wyze Lamp Socket, which runs USB power out of your light fixtures and can let you control their bulbs from your Wyze app!
Shipping has begun for Wyze Lamp Sockets.
Standalone Lamp Sockets should finish shipping this month, and the bundle orders are to follow in January.
Shipping is estimated to begin in January .
Long requested, it’s finally here! Keep your Wyze Cam Outdoor running for longer by hooking into this accessory and placing it in a sunny area. Easy!
Shipping is planned to start in January. This product is currently at the seaport and should clear sometime towards the middle of next month.
WAVE 2: 64% SHIPPED
WAVE 3: 0% SHIPPED
Wave 1 shipping has completed.
Wave 2 shipping is ongoing and is expected to finish by the end of December.
Wave 3 is expected to start shipping in December .
Wyze Car is back, baby! Strap in a Wyze Cam v2 or a Wyze Cam Black and you’ve got a cam on wheels that you can pilot anywhere. Or, if you’re like Brando from our Discord… it’s a snack-carrying tray?
Shipping for Wave 2 is planned to finish by the end of December . Holiday demand has slowed down shipping infrastructure, but our partners are working as hard as they can!
Shipping for Wave 3 won’t start until Wave 2 is done, but we’re still hoping to start shipping by the end of December.
Shipping is ongoing.
Wyze Watch 47mm is back in style with the new Wyze Watch 47mm C! It’s the watch you know and love with new colors, bands, and matching watch faces.
We’re waiting on additional inventory to continue shipping these out. You may notice that the shipped % has lowered - we’re still taking orders and are waiting on inventory to continue shipping so we fell behind in progress slightly. We’ll continue shipping very soon!
Thanks again for hangin’ folks!
I have a quick parting gift to help spread some last-minute holiday cheer - check out this pic of the winning house from the Wyze employee gingerbread house decorating contest…
… I’ll save you the picture of my own. It was shoddy. I ate it to hide the evidence. Looks like my dream of being an architect is gonna have to wait for my next life.
Anyways, happy New Year, folks! I’ll catch you in 2022.
—Jimmy from Wyze