Hey, fam! Why didn’t anyone tell me it’s December already? I’m Kenny from Wyze. Jimmy left me and our Seattle rain to catch some island sun for a week, so I’m here to share some updates as we work to ship your preordered items.
I may or may not be blasting a certain seasonal Mariah Carey song as I write this, so here we go!
Preorders happen a while before shipments start, so don’t forget that you’ve gotta let us know if you’ve moved since you placed your order!
- Think we’ve got out-of-date information? Contact our support team ASAP ! I’m sure the person that moved in your old place would appreciate the gift, but that’s not what you’re payin’ for.
The dates that you see in these emails are estimates for when devices will start to ship .
- I’ll do my best to get as specific as possible once devices start shipping so you have an idea when your specific order will ship. We’re working on changes behind the scenes to make this experience more personalized in the future.
- After shipping, our partners will work on getting your package to you. Please give about 4-14 business days for your new device(s) to complete their journey.
Not in the contiguous US? If you’re in Hawaii, Alaska, or Puerto Rico, it could take up to 2-4 weeks to get your package to you.
Wanna hang out with other Wyze fans? Our communities are a great place to see what’s possible with your Wyze gear (or if you want to stare longingly at photos of products you haven’t received yet). We love new faces, so feel free to join us!
…Now on to the good stuff!
…Not interested in the nitty gritty?
There’s just a few small changes to report this week!
Wyze Lamp Socket orders are continuing to ship just a tad slower but we still expect to finish in December.
Wyze Switch orders are also making progress! These should finish shipping by early December.
I get it, you’re probably hearing a ton about seaports right now. Us too - the time it takes for any company to receive and process imports that arrive via the ocean has increased dramatically and is now reaching historic highs.
Since this process isn’t controlled by Wyze or the partners that we work directly with, it’s super difficult for us to create accurate estimates until the inventory clears through the port. Sometimes this takes over two months! For now, our only option is to push estimates out a ways to hopefully leave enough time for the employees at the port to process our shipments, and in some cases where we really aren’t sure how long processing will take we may have to abstain from projecting a date for a short period of time. We’ll continue to track this and adjust as needed.
Please keep the hard-working folks at the seaports in your thoughts and bear with us – as always you can expect open and honest communication from me every week along the way.
Shipping is estimated to begin in December .
I’m stoked to announce that our first Pro product is here - meet Wyze Video Doorbell Pro! Tons of you told us in the communities that you were holding out for a wireless doorbell, and I think we nailed it.
You can go wired or wireless with 6-month battery life on this new doorbell, and don’t even get me started on the picture - it’s got an amazing ultrawide view with the highest video quality of any of our cameras thus far.
Shipping is planned to start next month .
Shipping is estimated to begin in early December .
Wyze Scale S is Wyze’s latest product! It’s got almost all of the features you know and love from Wyze Scale at a lower price. Learn more by clicking the button above, and compare between the two by clicking the comparison button at the top.
Shipping is planned to start in early December.
… Just in time for your New Year’s resolution.
STANDALONE: 66% SHIPPED
Shipping for standalone orders is still ongoing! It’s taking a few extra days for the next batches to roll out, but these are still on track to finish shipping this month.
Shipping for bundles with a Wyze Cam v3 are estimated to begin in December.
Hook your Wyze Cam v3 up in places where you normally couldn’t get power with our new Wyze Lamp Socket, which runs USB power out of your light fixtures and can let you control their bulbs from your Wyze app!
Shipping has begun for standalone Wyze Lamp Sockets, and the bundle orders are to follow in December.
Shipping is estimated to begin in January .
Long requested, it’s finally here! Keep your Wyze Cam Outdoor running for longer by hooking into this accessory and placing it in a sunny area. Easy!
Shipping is planned to start in January. This product is on the way, but we’ve been informed that this product is likely to spend extra time in customs due to its materials.
Shipping is estimated to finish by 12/6 .
Wyze Switch is our crowd-pleasing new smart light switch that controls more than just lights! Set it up to start your Wyze Robot Vacuum or set the scene with a double or triple tap while keeping a single tap for turning your bulbs on or off. Now that’s a smart home.
Shipping has started and should finish in about a week.
WAVE 2: 19% SHIPPED
Wave 1 shipping has completed.
Wave 2 shipping is ongoing and is expected to finish by early December.
Wave 3 shipping is estimated to begin in January.
Wyze Car is back, baby! Strap in a Wyze Cam v2 or a Wyze Cam Black and you’ve got the perfect cat-terrorizing cam on wheels. Or, if you’re like Brando from our Discord… a snack-carrying tray?
Shipping for Wave 2 is planned to finish by early December .
Shipping for Wave 3 is planned to start in January.
Shipping is estimated to finish in December.
Wyze Watch 47mm is back in style with the new Wyze Watch 47mm C! It’s the watch you know and love with new colors, bands, and matching watch faces.
We’re shipping these out as we speak and should finish sometime in the next few weeks.
Shipping is estimated to begin in December .
Meet Wyze Cam Floodlight, powered by a built-in Wyze Cam v3!
Illuminate the bad guys with super-bright LED lights, then tell them to beat it with a 105dB siren (that’s like, helicopter-next-to-you levels of loud). Use the extra USB port to hook up a second Wyze Cam v3 and keep watch around the corner, too.
…And, it’s one of the most affordable floodlight cams on the market.
Shipping is planned to start in December.
You’re all set for this week! Since Jimmy will be having another round of beachside drinks, I’ll be back with another round of shipping updates next time. (TFTI Jimmy…)
See you all next Wednesday!
Jimmy Kenny from Wyze