Preorder Shipping Update #48 Week of 11/3/21

Preorder Shipping Update #48

Week of 11/3/21!

Hey besties!

I’m Jimmy from Wyze and I’m back to let you know how progress is going on your preordered items.

Let’s get to it!

First, some weekly reminders.

Preorders happen a while before shipments start, so don’t forget that you’ve gotta let us know if you’ve moved since you placed your order!

  • Think we’ve got out-of-date information? Contact our support team ASAP ! I’m sure the person that moved in your old place would appreciate the gift, but that’s not what you’re payin’ for.

The dates that you see in these emails are estimates for when devices will start to ship .

  • I’ll do my best to get as specific as possible once devices start shipping so you have an idea when your specific order will ship. We’re working on changes behind the scenes to make this experience more personalized in the future.
  • After shipping, our partners will work on getting your package to you. Please give about 4-14 business days for your new device(s) to complete their journey.

Not in the contiguous US? If you’re in Hawaii, Alaska, or Puerto Rico, it could take up to 2-4 weeks to get your package to you.
Wanna hang out with other Wyze fans? Our communities are a great place to see what’s possible with your Wyze gear (or if you want to stare longingly at photos of products you haven’t received yet). We love new faces, so feel free to join us!
…Now on to the good stuff! :man_dancing:

Quick summary.

…Not interested in the nitty gritty?
Here’s a quick look at the changes this week.
Wyze Night Light orders have finished shipping.
Wyze Cordless Vacuum has been removed as all preorders have finished shipping.
Wyze Light Strip (32.8 ft) orders should now start shipping by 11/5 due to technical difficulties.
Wyze Car and Wyze Watch 47mm C have been added to the weekly emails.


Note: Preorder shipping estimates will continue to fluctuate due to seaport congestion.

I get it, you’re probably hearing a ton about seaports right now. Us too - the time it takes for any company to receive and process imports that arrive via the ocean has increased dramatically and is now reaching historic highs. :sleepy:

Since this process isn’t controlled by Wyze or the partners that we work directly with, it’s super difficult for us to create accurate estimates until the inventory clears through the port. Sometimes this takes over two months! For now, our only option is to push estimates out a ways to hopefully leave enough time for the employees at the port to process our shipments, and in some cases where we really aren’t sure how long processing will take we may have to abstain from projecting a date for a short period of time. We’ll continue to track this and adjust as needed.

Please keep the hard-working folks at the seaports in your thoughts and bear with us – as always you can expect open and honest communication from me every week along the way. :blue_heart:


Wyze Night Light

Orders from May 25th - June 1st
Finished shipping.

Orders from Oct 27th - Present
Finished shipping.
All of our preorders for Wyze Night Light have shipped! You know what that means… no more emails from me, besties. It’s been a long time coming, but I hope your new night lights help to fill the void in your hearts once you no longer have to deal with me every Wednesday.

:wave:t4: I’ll see you around.

16.4FT: 0% SHIPPED

32.8FT: 0% SHIPPED

Wyze Light Strip Pro

Shipping is estimated to begin by 11/10 .

Good news! Wyze Light Strip Pro’s inventory is on the way to our warehouses from the port!

We’re now planning to start shipping by 11/10. You guys got your celebratory light-strip-synced dance party planned yet, or am I getting ahead of myself?

16.4FT: 100% SHIPPED

32.8FT: 0% SHIPPED

Wyze Light Strip

All outstanding orders for the 16.4ft model have shipped.

Shipping for 32.8ft model is estimated to begin by 11/5 .
We’re done shipping all of the preorders for Wyze Light Strip’s 16.4ft model, thanks to the hard work of our Supply Chain team. It’s also back on sale!

Orders for the 32.8ft model should begin to ship by 11/5 - our distribution partner is currently experiencing technical difficulties and we’ll be sending these out as soon as they’re back online. Thanks for your patience!


Wyze Video Doorbell Pro

Shipping is estimated to begin in December .

I’m stoked to announce that our first Pro product is here - meet Wyze Video Doorbell Pro! Tons of you told us in the communities that you were holding out for a wireless doorbell, and I think we nailed it.

You can go wired or wireless with 6-month battery life on this new doorbell, and don’t even get me started on the picture - it’s got an amazing ultrawide view with the highest video quality of any of our cameras thus far.

… Long story long, it’s a real crowd pleaser at a great price (disclaimer: Wyze bought me lunch once), and we’re still taking preorders! :partying_face:

Shipping starts in December , so don’t wait if you wanna be one of the first to get it!


Wyze Scale S

Shipping is estimated to begin in early December .
Wyze Scale S is Wyze’s latest product! It’s got almost all of the features you know and love from Wyze Scale at a lower price. Learn more by clicking the button above, and compare between the two by clicking the comparison button at the top.

Shipping is planned to start in early December.
… Just in time for your New Year’s resolution.



Wyze Lamp Socket

Shipping is estimated to begin in December .

Hook your Wyze Cam v3 up in places where you normally couldn’t get power with our new Wyze Lamp Socket, which runs USB power out of your light fixtures and can let you control their bulbs from your Wyze app!

Shipping starts in December. :snowman_with_snow:


Wyze Solar Panel

Shipping is estimated to begin in January .
Long requested, it’s finally here! Keep your Wyze Cam Outdoor running for longer by hooking into this accessory and placing it in a sunny area. Easy! :sun_with_face:

Shipping is now planned to start in January. This product is on the way, but we’ve been informed that this product is likely to spend extra time in customs due to its materials.


Wyze Switch

Shipping is estimated to begin in December .

Wyze Switch is our crowd-pleasing new smart light switch that controls more than just lights! Set it up to start your Wyze Robot Vacuum or set the scene with a double or triple tap while keeping a single tap for turning your bulbs on or off. Now that’s a smart home. :bulb:

Shipping is planned to start in December. :snowflake:


Wyze Bulb White

Shipping is estimated to begin in December .
Wyze Bulb White is the return of the white Wyze Bulb with color temperature control! It’s upgraded with amazingly accurate color quality that keeps your food looking scrumptious and your indoor items looking like their true colors, and the ability to match your color temperature with the color of the sun throughout the day for a proper wind up and a proper wind down.

Shipping starts in December , or, you know, maybe a little earlier. :eyes:



Wyze Car

Wave 1 shipping has completed.

Wave 2 shipping is estimated to begin in December .

Wave 3 shipping is estimated to begin in January.

Wyze Car is back, baby! Strap in a Wyze Cam v2 or a Wyze Cam Black and you’ve got the perfect cat-terrorizing cam on wheels. Or, if you’re like Brando from our Discord… a snack-carrying tray?

Shipping for Wave 2 is planned to start in December. :snowflake:

Shipping for Wave 3 is planned to start in January. :snowman_with_snow:


Wyze Watch 47mm C

Shipping is estimated to begin in December .
Wyze Watch 47mm is back in style with the new Wyze Watch 47mm C! It’s the watch you know and love with new colors, bands, and matching watch faces.

Shipping is planned to begin in December for the new colors, while Midnight Black is shipping now.

That’s all for this week!

Thanks for hanging with me for another round of updates! I’ll be back with more next Wednesday.

See ya around, friends! :v:
—Jimmy from Wyze