Received an email from Wyze about how Person Detection is going to cost them more than they thought and because they think of us as friends, they’d like us to basically decide how much we want to pay them for this service. Now remember they had popped off how it was supposed to be free for everyone. This is exactly what I though would happen with Wyze. When a company starts making too many products, it stretches them financially. They can say all they want that we’re “friends”, but my friends don’t ask me for money because they conduct their lives in a financially responsible manner. So no Wyze, I won’t pay you anything for this service. And it’s this sort of thing that will move me to another company.

I didn’t receive the email yet! :confused:

Pinned thread discussing the email here

I haven’t received the message either, even though I absolutely was one of those who received the promise message last year. I’ve referenced it in this forum a few times. Perhaps their mail servers are yet another flaky part of the Wyze ecosystem. :frowning:

Person Detection was a primary feature when I purchased my Wyze cams. It went away shortly afterwards and hasn’t returned. Now something that was originally part of the product I purchased may be something I have to pay extra for? Asking for donation model and if that doesn’t work? Can you imagine buying some other piece of technology and one of the major features disappears then later returns but only as an extra recurring fee? Friends don’t do this to friends and I’m pretty sure there are legal issues to boot.

I guess I didn’t get the new message because I’m not on the newsletter list? [image]Person Detection Update: A New Experiment for Premium Features This is the copy of the email being sent out shortly to everyone signed up for the newsletter that received the free person detection promise when we announced the upcoming separation from XNOR.ai in November of 2019.

So far, although I am a beta tester, the Person Detection on my cameras, in two different houses, fail to distinguish between people, trees, cars, etc. With Person Detection enabled, I get maybe 20% accuracy. About the same as with Motion Detection alone. Their email notification suggested that the Person Detection beta is working well. Certainly not in my case. If it ever works, then I might consider paying something, but not until then.

l thiught OP talked about Notification by email when a person is detected. Wyze is in a very slippery slope here. Definitely won,t be promoting this brand in any of my conversations.

Exactly, friends don’t do this to friends! Person Detection has not worked correctly for me either and I certainly won’t be paying for it. Wyze has steadily been losing my support of their brand with all the increased costs.

Today I received 37 Person Detection alerts on my Wyze Pan Cam as a pilot tester. 34 alerts were cars or trees moving. So 3 were real people. I also received many additional alerts that were sent to me as simple Motion Alerts. I would not pay for this level of accuracy.

Person Detection Email

Wyze AI

Customer July 21, 2020, 4:21am 7

I guess I didn’t get the new message because I’m not on the newsletter list?

Topic		Replies	Views
Person Detection Update: A New Experiment for Premium Features Wyze News important	1667	139856	February 17, 2025
Free or not free? Wyze AI	13	2625	September 27, 2020
Name Your Price Person Detection Wyze AI not-platform-specific , person-detection	63	7795	October 14, 2020
An update regarding Person Detection Wyze News important , person-detection	1121	95323	July 20, 2020
What's going on with person detection? Wyze AI support , troubleshooting , not-platform-specific	30	4638	January 13, 2021

Person Detection Email

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