Hopefully this gets fixed before the return window closes!
1 Like
Greetings and welcome new users to the Community Forum!
@Wulfman505 @pmorrow @radiogirl_mb @flentra @kev110382 @RAM @magicite @DavisTheDog @egh
Also welcome to the others in this thread and those who have not posted in some time.
I acknowledge your troubles with the Outdoor Cam not showing video and have alerted Wyze to this thread. Hang in there, help is on the way. . . . 
p.s. am a volunteer, not an employee.
2 Likes
Same problem here. I had the connection problem periodically with only a single cam connected once the second cam was connected I have the problem most times. Motion does trigger it on but after that you cannot see live feeds. I have tried all troubleshooting suggested. I have a second hub to set up and I will see what happens with that. I have not tried a setup on a different network but will when I have time.
1 Like
Hi all, just letting everyone know we’re looking into this problem. No action is needed at this moment.
3 Likes
Hi all, we’ve identified an issue on our side. The issue is cannot view WCO livestream from the app but the motion detection is working properly. In short, this is caused by an incompatible firmware with a new hardware unit. This issue can be resolved with a firmware update and we are working on that as a top priority. We’ll push the update to your base station when it’s ready and this will cause your camera to update when it next detects motion.
Please stay tuned for a firmware update. We will send an in-app message to users that are affected. We are so sorry for any inconvenience that may have caused.
You can find more info and we’ll update the status on our website here.
5 Likes
I believe the update was pushed to my two WCOs over night, I am now able to switch between livestream on all outdoor cams. Nice work Wyze team!
2 Likes