Latest update Oct. 2024 issues

The latest update does not show anyone coming towards the camera, only records when we are leaving. Does anyone have a similar issue and is there a fix ?

Do you have Cam Plus/Unlimited subscription?

Not a fix but some information. Motion detection works best when the movement crosses the camera’s line of sight. Motion directly towards the camera doesn’t work as well.

I have a camera aimed directly at a long straight path taken by anyone delivering mail and packages. It’s directly approaching the camera at almost eye level. I don’t have problems recording.

I think the OP is expecting an event that occurs during a cooldown.

Thanks for your input. Really appreciate it.

Thanks very much for your response. I’ll try to start the installation from scratch once again and hope that that will fix it.