On the 16th of Nov I found out I might be in Mississippi until May instead of this Christmas,
So I tried to order 5 V3’s, ($99.95) figuring I’d be lucky to see them in January.
Something happened and I find I’ve been billed twice for them,
In the Order History page only the 1 order of 5 shows up
How do I make sure this get straightened out?
This is primarily a user forum.
You should definitely want to contact Wyze Customer Support about this issue! Please make sure you can provide the Wyze account information and your order number.
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online: Wyze.com/support (click “submit a request”)
phone support is typically faster however this isn’t always true due to fluctuation in the amount of calls.
Thanks, phone support took all of 2 minutes.