Hi, folks!
First, Gwendolyn apologizes for how late in the week this is going out. However, we did get some updates today so all of this info is more current than it would have been! Remember that next week is the bug callout phase so start thinking about what bugs you’d like to submit and/or vote for. Let’s get started with the follow-up!
Forum - Wyze Plugs have disappeared as trigger and action options in Alexa Routines 
We had to reschedule a meeting with the Alexa team so we still don’t have more info about this one. Thanks for your patience!
Core - Light socket is set to only come on with motion at night but also turns on during the day 
We don’t have a further update for this. Please try out the beta if you’re a tester!
Reddit - Some notifications are getting pinned and highlighted with a green color and do not clear by swiping 
We’re continuing to investigate this and don’t have another update at this time. We’ll keep you posted!
Discord - Wyze Home Monitoring keypad shows low battery even after the batteries have been replaced 
We’re expecting this one to be fixed in the 2.35 app update. When that reaches beta, please give it a try and let us know how it goes!
Let’s Take a Look at Some Previous Submissions
Wyze Video Doorbell and Wyze Cam v3 fail to reconnect for days after a modem/router reboot. Other Wyze devices reconnect within hours
We haven’t heard feedback about this one but we’ve confirmed from our side that Wyze Cam v3 is reconnecting reliably after a router reboot. We’re still looking for information about Wyze Video Doorbell, though! If you experience this with Wyze Video Doorbell, please send in logs using the following process:
Recreate the issue then open up Account > Wyze Support > Submit a Log. Select your device from the dropdown menu, write a description of the problem with the date, time, and time zone that it occurred, and then make sure that the Send Log option is selected. Send that log to us and post the log number here as a reply, please!
Wyze Air Purifier Insights graph is not updating when expected 
We found a firmware bug that is going to miss the 2.35 app cutoff. This update is now expected to happen in the 2.36 app. Thank you for your patience!
Wyze Video Doorbell is getting stuck on 3/3 instead of displaying the live stream 
The QA test is underway and we’ll let you know if we’re heading to beta or making a new build once we receive the results.
Audio out of sync on saved videos
We’re looking into reports from one person about audio still being out of sync. But so far, everything else is showing signs of improvement. We’ll keep you in the loop!
Cameras appear offline in the app, though they are online and viewable
We’re not seeing issues reported with this from our beta testers! The beta firmware is looking pretty promising though we have other bugs we need to fix before the release. Are you a beta tester still experiencing this? If so, please let us know now!
Attempting to view microSD card Playback when viewing an Event from a Wyze notification results in the, “No microSD card installed in camera” error 
Unless folks are still experiencing this, we’re going to remove this entry next week now that the 2.34 update has been released with the grayed out Playback fix. Speak now or this will stop receiving updates here!
Thanks for reading! We’ll see you next week for Fix-It Friday.