error CODES & error messages

Hi,

-90 error code means the device is offline. It could be the device being physically offline or the device is not in ready state (e.g. device in flashing yellow/blue or flashing blue). In some rare cases it could be the app needing a restart.

-20011 error code means connection timeout. It could be because of temporary network issues. In my personal experience this error is more temporary.

-42 This one is vague from the streaming API. It says the connection setup failed.

That is all we got from the API. Here is what I would suggest when you have connection issue.

  • Try to restart your app and see if that succeeds
  • Check the LED light status of your camera. If it is flashing yellow/blue or flashing blue, a power cycle will be helpful
  • Contact Wyze Cam support via support@wyzecam.com email or submitting an app feedback
Thanks!