I have 2FA setup. When login, it waited for my code to be entered, but it did not send a code Trying again, it now keeps saying: Please enter a valid number. WHAT NUMBER??? I tried several times, but nothing. Then I got: Too many login attempts. Try later… What is the wait time to login again? This is apparently not documented anywhere. I searched for this…

Wait a bit and read the post about the possible data breach. That will help. It has all the info in there.

[image] [Updated 02-13-20] Data leak 12-26-2019 Wyze News 02-13-20 update Thank you all for your patience. We have been working diligently to make progress on security improvements. At Wyze, we take data protection, and our customers’ trust in us to protect their data, very seriously. We appreciate your efforts to ensure consumer security and we share your commitment to data privacy and security. Please note the status of these action items we have addressed: Action Item Status Update/Note Initial cyber investigation Completed We have comple…

Their 2FA service is apparently overloaded with requests at the moment, because they logged everyone out globally as a security precaution. You can see more info at the thread referenced above. I’d just wait a while before trying again.

I can’t imagine the barrage of requests it is currently getting

I just keep getting invalid Phone number

Hello @cichate and welcome to the community As a security precaution all the login tokens were reset, the 2FA service is just overloaded at the moment with people trying to log in. Give it a bit of time and it will clear up. Further info can be found below [image] [Updated 02-13-20] Data leak 12-26-2019 Wyze News 02-13-20 update Thank you all for your patience. We have been working diligently to make progress on security improvements. At Wyze, we take data protection, and our customers’ trust in us to protect their data, very seriously. We appreciate your efforts to ensure consumer security and we share your commitment to data privacy and security. Please note the status of these action items we have addressed: Action Item Status Update/Note Initial cyber investigation Completed We have comple…

Hi everyone, I’m closing this thread. Please see the below thread and continue the conversation there. Because everyone’s token was reset, the 2FA servers are being overloaded with people trying to log back in. It’s essentially now a DDOS by the user community. [image] [Updated 02-13-20] Data leak 12-26-2019 Wyze News 02-13-20 update Thank you all for your patience. We have been working diligently to make progress on security improvements. At Wyze, we take data protection, and our customers’ trust in us to protect their data, very seriously. We appreciate your efforts to ensure consumer security and we share your commitment to data privacy and security. Please note the status of these action items we have addressed: Action Item Status Update/Note Initial cyber investigation Completed We have comple…

Enter valid number, and Too many login attempts - Mobile app

Cameras

Urbnized December 27, 2019, 1:49am 3

Topic		Replies	Views
Says Phone number is invalid on app Cameras iphone-ipad	26	4124	December 27, 2019
Is 2fa down? Cameras android	21	4413	December 27, 2019
Logged out Cameras not-platform-specific	10	1887	December 27, 2019
Constantly getting too many login attempts when trying to log into IOS app?!? Services & Integrations cam-protect	7	1032	July 3, 2025
Access lost Services & Integrations iphone-ipad	2	1362	December 27, 2019

Enter valid number, and Too many login attempts - Mobile app

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