Could hear dogs barking through my baby’s cam

This is all good security info.

I want to point out that @kim.ric said they were using 2 factor authentication so a “swatting” type of attack is probably not what is going on here. I’m sure that you weren’t suggesting that it was, just didn’t want the OP to worry.

Are there any other electronic devices in the room? Since you were not in the room, I’d guess that it would be difficult to tell which device produced the sound. For example, radio frequency baby monitors are notorious for picking up other frequencies.

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Thanks for sending in the log! I’ll get it over to the team now so they can check on it. Glad you’re being cautious! :slight_smile:

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Could this be explained a bit more? You have a second camera next to the one that you believed the noises coming from? And this second camera was opened? Opened in app or how? Is this a Wyze cam too? Thanks in advance! Hopefully this will help also answer @Loki s question above.

Howdy! I sent the log to the team. Could you please tell us the time, date, and time zone that this noise happened to the best of your ability? That will help them find the correct section of the log. :slight_smile:

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@kim.ric you can see the time and date on your saved video.

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Share the video. I want to hear the dogs barking.

I could not respond to any of you earlier as I am blocked from replying ( limit of replies for new member apparently).

So I am 100% sure it was from the camera in my baby’s room because I entered the room and unplugged the camera to make it stop. No other device in that room or any other room upstairs. Except one other wyze cam that was « on » in the other room. No sound was coming out of that one.

It was 9:42 am eastern time, January 4th

I will not post any video on the forum. It’s not something I want to share to the public.

I hope I answered every one’s questions.

I’m French so if something is not clear, i apologize.

I am still waiting for Wyze to get back to me

I changed my SSID name and password (I figured out how) I changed Wyze password. I reinstalled all cameras one by one. Hopefully it won’t happen again

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Hi! How long before they get back to me?

Thank you

It would be a good thing if Wyze posted their findings or conclusion as to what caused this issue so that others can avoid the same situation in the future.

I setup a couple if Wyze cams almost every month for clients and friends and this would be good information.

But it looks like the post will be deleted after 24 hours. Strange.

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When a poster deletes their own post, the post remains in place, replaced by this message for 24 hours in case the poster wants to change their mind and un-delete it. This applies only to that single post, not the to the overall topic.

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I feel like I will never know! I have also chatted with Wyze support and the guys tells me that happens when someone is connected and use the microphone! Hmmm yes thank you! So I asked him if it could be interference or if it was certain someone was there?? He said there was no way to know and to change my password! He was escalating to someone else…

I don’t think I will ever know what really happened

Well that is a very scary and unfortunate situation. I would think that the app logs would show who has connected to a camera and used the microphone function within the application (the speaker on the camera). Ideally WYZE should be logging the IP address of the device that has connected to the camera. Maybe that is wishful thinking on my part?

I’m glad you have changed your passwords and sincerely hope that this never happens to you again!

All the best,
Known1

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I can’t see how anyone could actually connect to the camera, through the app, since the owner was using 2FA.

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Yeah, I’m with ya there. I don’t know anything about hacking and have no idea how anyone could possibly connect to a cam outside of the application. With that said, we’ve all heard horror stories of it happening.

Anything on a WiFi network is vulnerable to being hacked. This is why I change my SSIDs and passphrases every 3 months at most. This is also why I have my cams and all internet of things on an SSID that does not talk to the devices on my hard wired network. In fact, I don’t have an SSID that talks to any of my hard wired devices at all. Yes, I’m strange and overly paranoid. :slight_smile:

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I don’t get the logic in that. I’m not telling you not to do it but I think it makes people feel secure than it being actually more secure.
A good passphrase is as secure today as it was yesterday unless you give it to people. That may be the case if you have kids. Their logins should be on the guest SSID anyway.

It’s like changing your oil every 5,000 miles even though your vehicle tells you it’s only 70% used. No harm will ever come from changing your oil too often. :slight_smile: Also, I live in a neighborhood where houses are on top of each other. I also know how (relatively) easy it is for a good hacker to crack WPA2 WiFi security. I don’t know how to do it, but I know people that do know how to do it can make relatively quick work of it.

But having access to your wifi doesn’t grant you access to the Wyze app. You need a password and a code to access it. Am I wrong thinking that?

You are absolutely correct in that. I think our best option is to see what WYZE finds in the logs you sent.

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Sorry, I hadn’t caught your reply! I sent it over and poked the team. I’m concerned that the log may not have the data since the camera was very understandably unplugged but I’ll let you know what I hear back!

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