When I make a mistake and leave the WYZE app running (even after my phone’s screen turns off and the phone is “asleep”)on my Android, my phone gets hot and the battery evaporates. There is no way to keep this app from draining the battery, except being careful to CLOSE the WYZE app.
[Mod Note]: Your request was moved to this category for better visibility in order for you to receive help from the forum community as your request involves an issue and not a request for a new Product or Service enhancement by Wyze.
I am sorry that is happening, I also run Android and am not seeing that issue. What app version and Android version are you running?
I sent this up to be looked into.
Same symptom here - also app version 18.104.22.168
Im my case, after a “force quit” on the app it seems to relent. Until …
If I use the app at all, it’s seen as responsible for ~50% of my 24 hour battery usage according to the Settings app.
Android 13, Pixel4xl.
Turn off any location services with wyze. Just use Google home or Amazon.
So I was trying to figure out why my s22 ultra running the latest updated aogmftware was being sucked dry of battery… I looked at the analysis and it said the Wyze app was using over 180% of the battery.
From looking at the responses of the Wyze Team members and the complaints about battery consumption… Something suspicious is going on… And Wyze knows exactly why it’s happening. I will be returning the bulbs and going with a different company. And don’t ask me what software versions I’m running or any of the distracting questions either… Tell me why it’s happening… Or don’t bother responding.