I am with you 100% on this. The troubles you have stated, are the exact same ones I have had for quite a while now. My other 3 cameras are working fine (on the same system). This is so frustrating, especially when you may be away for a while, and have this as your only source of detection. I complain, and am always given steps to follow ( I have done them numerous times, even with “route this”, but nothing helps.
This camera is also a new, replaced camera. I could not have written this any better.
Can you explain in a little bit more detail the WiFi 2.4-5ghz situation?
Most smart devices (including Wyze) can only connect to 2.4ghz. If your router puts both 2.4 and 5 on the same network name, the devices won’t work. Make sure you either have 5ghz completely disabled, or on a seperate ssid.
That’s the same thing Wyze support said. But when I check my device settings in my router, I can clearly see both the new and old camera are connected to a 2.4ghz wifi signal. And if that argument had any validity, why does my older (Oct. '21) V3 camera work just fine, and only the new V3 camera has problems? Both running the same version of software, both should behave the same. I have many other devices connected to my wifi mesh system that only run on 2.4ghz and they have no problem only trying to connect to that wifi band.
This might have something to do with the problem - Wyze cam V3 stuck on solid red light - #236 by IIW
Not sure, but it’s been known forever that cams have problems with those types of networks. Maybe not all the time, but you won’t recive any more support if your not willing to try splitting your networks.
A device will not connect to a band if doesn’t have radio capable of it. It’s impossible to connect or even try connect to the 5ghz band.
Yes, but the “smart” thing in the router could be trying to have it connect, and failing. I don’t know how it technically works, but this is always a troubleshooting step that fixes the issue for many people.